Regency Waterford
1901 N Telegraph Road, Waterford, MI 48328
|
★ 1.6
|
(844) 490-3973
About Regency Waterford
The Regency Waterford is an assisted living community located in the picturesque town of Waterford, MI. With its prime location, residents can enjoy the convenience of having various amenities and services just a stone's throw away. For those who appreciate a good cup of coffee or a tasty treat, there are five cafes nearby where residents can gather with friends or family for a relaxing afternoon. Nature lovers will also be pleased to find a park close by, offering serene walking trails and beautiful scenery to enjoy. Healthcare needs are well taken care of in the vicinity of Regency Waterford, with 12 pharmacies providing easy access to medications and medical supplies. In addition, there are five physicians nearby who can provide comprehensive healthcare services and specialized treatments. When it comes to dining out or enjoying a meal outside the community, residents have plenty of options at their disposal. With fifteen restaurants in the area, they can savor diverse cuisines and indulge in delicious meals tailored to their preferences. Furthermore, residents can feel assured knowing that there is a hospital nearby should any emergency medical attention be required. At Regency Waterford, residents not only benefit from quality assisted living services but also from the convenience and accessibility offered by this vibrant neighborhood.
Pros & Cons
Pros
- ✓ Some staff members were described as incredibly caring, providing comfort to residents when possible.
- ✓ The rooms were noted to be clean during family visits, reflecting some level of maintenance.
- ✓ The facility has a schedule of activities for residents, indicating an effort to provide engagement and entertainment.
- ✓ The social worker was mentioned as nice and helpful, showing a commitment to addressing family concerns.
- ✓ The building is described as nice and easy to access, contributing to a positive physical environment for residents.
- ✓ When a wallet went missing, the facility promptly replaced it along with the money inside, demonstrating accountability and responsiveness in that situation.
Cons
- ✗ The overall experience at the facility was negative, with many reporting horrible food and inadequate housekeeping.
- ✗ Staff members were observed neglecting patient needs while attending to personal activities, such as looking at jewelry and braiding hair.
- ✗ Patients often had to wait excessively long for assistance, sometimes up to an hour or more after calling for help.
- ✗ Many residents experienced significant weight loss due to unappetizing meals that they refused to eat.
- ✗ There were serious concerns about proper hygiene, as some patients went for weeks without showers and beds were not changed regularly.
- ✗ The facility was understaffed, leading to inadequate care and attention for patients' medical needs.
- ✗ Family members complained of lost personal belongings, including hearing aids and wallets, which raised concerns about security and accountability.
- ✗ There was a lack of communication from staff members, causing frustration among families trying to get information about their loved ones' care.
- ✗ Multiple reviewers described an overall atmosphere of neglect and indifference toward the residents’ wellbeing during their stay at the facility.
Amenities
This facility hasn't provided details about their amenities yet.
Care Services
This facility hasn't provided details about their care services yet.
Frequently Asked Questions
Where is Regency Waterford?
Regency Waterford is located at 1901 N Telegraph Road, Waterford, MI 48328 in Oakland County, Michigan