Haven Health Phoenix
4202 North 20th Avenue, Mesa, AZ 85015
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★ 2.6
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(844) 490-3973
About Haven Health Phoenix
Haven Health Phoenix in Mesa, AZ is a premier assisted living community that offers top-notch care services and a wide range of amenities to ensure the comfort and well-being of its residents. Situated in a convenient location, this community provides easy access to nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. The skilled nursing facility at Haven Health Phoenix is staffed with trained professionals who provide round-the-clock supervision and assistance with activities of daily living. Residents can feel assured that their needs are met and they receive personalized care tailored to their specific requirements. From assistance with bathing and dressing to medication management and special dietary restrictions, the dedicated staff ensures that each resident's health needs are taken care of. In addition to high-quality care services, Haven Health Phoenix offers an array of amenities for residents to enjoy. The community features a beauty salon where residents can pamper themselves. The cable or satellite TV in each room allows for entertainment at any time. Community-operated transportation is available for convenient travel outside the premises. For those looking for recreation opportunities within the community, Haven Health Phoenix has plenty to offer. There is a fitness room for physical activities and wellness programs organized by the caring staff. A gaming room is available for leisure pursuits. Residents can also spend time in the garden or outdoor space enjoying nature's beauty. Nutritious meals are served restaurant-style in the dining room while accommodating special dietary restrictions. Residents have access to a small library for reading and relaxation. There is also a computer center with Wi-Fi/high-speed internet connectivity for staying connected with loved ones or pursuing personal interests online. Social engagement is encouraged through planned activities such as day trips organized by the concierge services team as well as resident-run activities. With 13 cafes nearby, there are ample opportunities for socializing outside the community as well. Overall, Haven Health Phoenix in Mesa, AZ provides an inviting environment where residents receive exceptional care, enjoy numerous amenities, and are surrounded by a vibrant community that meets their social and recreational needs.
Pros & Cons
Pros
- ✓ Many patients and their families appreciate the friendly and nice interactions with the staff at Haven Health Phoenix.
- ✓ The facility is noted for being clean, well-maintained, and having a pleasant smell.
- ✓ Residents enjoy a variety of popular activities such as bingo, card night, and arts and crafts.
- ✓ The food served at Haven Health Phoenix is often described as great and homemade, tailored to individual dietary needs.
- ✓ New ownership at Haven of Phoenix has led to significant improvements in care and attention to residents’ needs.
- ✓ Some families feel reassured knowing that their loved ones are receiving care from knowledgeable and compassionate staff members.
- ✓ The physical and occupational therapy provided at Haven Health is recognized as effective and caring by certain patients.
Cons
- ✗ The nursing staff is indifferent, often ignoring call buttons and leaving patients in unsanitary conditions.
- ✗ Patients frequently receive minimal therapy sessions, contrary to what was promised.
- ✗ The facility has strong odors of urine and feces, making it unpleasant for visitors.
- ✗ There were instances of patients being left on the toilet for extended periods without assistance.
- ✗ Food quality is poor and does not meet dietary restrictions as prescribed by doctors.
- ✗ Some staff members are unqualified and neglectful, leading to repeated hospitalizations for infections.
- ✗ Residents often miss out on activities due to lack of transportation or support from staff.
- ✗ Housekeeping regularly loses laundry items and suggests they may have been stolen.
- ✗ The facility's physical environment is outdated and in need of significant repairs or renovations.
Amenities
- • Air-conditioning
- • Beauty salon
- • Cable or satellite TV
- • Computer center
- • Dining room
- • Fitness room
- • Fully furnished
- • Gaming room
- • Garden
- • Housekeeping services
- • Kitchenette
- • Move-in coordination
- • Outdoor space
- • Private bathrooms
- • Restaurant-style dining
- • Small library
- • Telephone
- • Wellness center
- • Wi-Fi/high-speed internet
Care Services
- • 24-hour call system
- • 24-hour supervision
- • Activities of daily living assistance
- • Assistance with bathing
- • Assistance with dressing
- • Assistance with transfers
- • Diabetes diet
- • Meal preparation and service
- • Medication management
- • Special dietary restrictions
Frequently Asked Questions
Where is Haven Health Phoenix?
Haven Health Phoenix is located at 4202 North 20th Avenue, Mesa, AZ 85015 in Maricopa County, Arizona
What photos are available for Haven Health Phoenix in Mesa, Arizona?
Haven Health Phoenix on seniors.fyi includes 7 photos including images showing patio, landscaping, garden, interior, architecture, exterior, outdoor seating, entrance, and more.